Effective Communication
Communication is everything! It is the only tool we have to engage with others, to build meaningful relationships based on collaboration, respect and trust, to resolve conflicts, solve problems and work efficiently together.
But, in the heat of the moment we can often find ourselves overwhelmed, reacting on autopilot, mis-judging and perhaps saying things we might later regret.
Overview
Suitable for all staff
This workshop, based on neuroscience, explains how our brain works when we engage with others and how these automatic processes that drive communication are dis-serving us today.
Most importantly, it teaches how to tame the brain, change these automatic behaviours and learn to consciously respond rather than automatically react.
We share practical strategies to communicate in a more conscious and mindful manner in order to manage emotions and reactions, improve the way you respond to situations and to others, manage conflict and ease difficult conversations.
Participants will leave the session with techniques to regulate themselves, listen in a more efficient manner, be better able to decode situations, to be heard and to find common grounds to resolve conflicts and creatively move forward together.
Formats available
Outcomes
Learn to manage emotions during difficult conversations
Learn how to actively listen to understand and to speak to be heard
Understand how to ease conflicts, find common grounds and move forward together
Increase emotional intelligence
What people say
“I liked the dynamic of the presenter.”
Get in touch
To book this solution for your organisation, please contact us