Supporting Managers to Develop More Effective Team Relationships
Managers play a vital and protective role in creating a psychologically safe culture where everyone thrives.
Positive relationships with team members are crucial for managers to develop trust, build rapport and truly understand the needs of their team.
Without the relevant skills and awareness, 121s and challenging situations can often feel tricky to navigate and leave both manager and employee feeling unsatisfied, misunderstood or lead to unnecessary conflict.
Overview
Suitable for managers
In this training we provide insight and practical strategies that will enable managers to foster closer working relationships with their team members that lead to increased effectiveness and wellbeing.
Crucially, the training course is underpinned with a message that a manager’s own wellbeing is top priority, both in regard to modelling positive behaviours to others and also in terms of taking the best care of themselves.
Formats available
Formats
A combination of group training with optional bolt-on small group facilitation
Delivered as 3 x 90 min virtual sessions, or a full day in-person session
What we cover
Developing a Coaching Mindset
Core coaching skills including listening and asking great questions
Focusing conversations on solutions and decisions
Empowering direct reports to arrive at their own solutions
Creating a growth culture where we support each other and problem solve together
Supporting direct reports with their mental health and resilience
Communicating with
Empathy
How to communicate with empathy and compassion whilst maintaining a firm but fair approach
Managing and diffusing conflict
Exercising vulnerability in the process of giving and receiving of feedback
A new ‘developmental’ approach to performance management
Increase confidence in dealing with tricky conversations and challenges
Thriving in Ambiguity & Uncertainty
Making decisions in uncertainty when there isn’t a clear right or wrong answer
Fostering a developmental way of working where people make learning and growth a part of their work
Developing the confidence to say “I don’t know” and problem solving together
Be comfortable with complexity and understanding when an immediate solution isn’t necessary
Outcomes
Develop closer working relationships that lead to increased effectiveness and wellbeing
Feel more confident and comfortable delivering effective 1:1’s with your team
Understand how to communicate in a more empathetic way and learn why this is important
Feel more comfortable when leading your team through uncertainty and ambiguity
Understand your boundaries and how to talk about mental health in a supportive and professional way
Prioritise your own wellbeing as a manger, model positive behaviours to team members and benefit from high levels of wellbeing
Get in touch
To book this solution for your organisation, please contact us