Understanding Emotional Intelligence
The biggest invisible influencer of our productivity, performance and wellbeing is the background hum of our emotional state. Whether its shades of anxiety, anger, joy or sorrow, every aspect of our lives, whether it’s our behaviour, words, decision-making, or interactions, is coloured by how we feel.
It follows that a crucial aspect of how we work with others is our ability to recognise, accept, regulate and communicate effectively with regards to how we feel. This is often referred to as our emotional intelligence.
Rather than being a nebulous concept or something that you either have or don’t have, emotional intelligence is something we can understand and cultivate. Tangible benefits come from breaking down into components how we deal with our own and other people’s feelings and how we inspire and motivate others.
Overview
Suitable for all staff
This workshop teaches skills to develop emotional intelligence such as listening, empathy and communication, enhancing wellbeing and ability to work with others.
We explore what the term emotional intelligence means and why it matters at work. We explain how it all starts in your body and the trap of emotional favouritism.
We share the six science-based dimensions of emotional intelligence and how they work in the brain, and assess where you are in each of these dimensions and how you can improve.
Finally the workshop shares practical tips to practise and share for better working relations and results.
Outcomes
Develop understanding of what emotional intelligence is and why it’s important
Learn core skills to develop EI including listening, empathy and communication
Improve your ability to relate skilfully to others
Enhance leadership capacity by being able to relate to others
Get in touch
To book this solution for your organisation, please contact us